In this model, the customer is expected to focus on consuming cloud resources and move away from an infrastructure focused operational model. No direct access to ESXi host resources is provided to the customer cloud administrator. SSH is disabled, and the customer cloud administrator will not receive any ESXi host credentials.

Additionally, the customer cloud administrator cannot install any third-party software or VIBs on the Cloud SDDC ESXi hosts. Most ESXi host reporting, such as host logs, and core dumps are unavailable to the customer cloud administrator, however certain logs can be captures using VMware Cloud Log Inteligence. Read-only host operations are mediated through vCenter such as vSphere API calls and the execution of PowerCLI and DCLI commands.

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