After your organization decides to use the VMware Cloud on Dell EMC service, your cloud sales specialist creates funds and fund owners. After your account is set up, VMware sends a service welcome email to the Fund Owner and Fund User.

The welcome email contains a unique service activation link that directs you to the VMware Cloud Services Console. It is important to use this service activation link when you log in to the VMware Cloud Services Console for the first time.

  • Find your "Welcome to VMware Cloud on Dell EMC" welcome email, which includes your unique service activation link.
  • If the email is not in your inbox, check your corporate spam filter.
  • If you still cannot find the email, ask your Cloud Sales Specialist or Customer Success Manager to resend the email or provide you with the service activation link.
  • If you have an My VMware account and if you want to update it, ensure that you do it before clicking the service activation link. For more information on updating your VMware account, see
  • If you do not have a VMware account, you can create one as part of the sign-up process. For more information creating a My VMware account as part of the sign-up process, see Create an Organization Owner Account Without a My VMware Account.