VMware Cloud services support payment with various credit cards. You can use your personal or corporate Mastercard, Visa, American Express, Discover, JCB, Diners Club credit cards. You can also use a Mastercard, Visa, or American Express debit card.

If you want to use a credit card to pay for your services:

  • Your credit card limit and your payment processor determine the size of your transactions. The maximum amount you can spend in a single transaction is $25,000. For more information about your credit limit, you should contact your issuing bank.
  • The address of your organization determines the currency in which you are charged. For a list of countries and their relevant currencies, see How Is My Payment Currency Determined.
  • There are certain limitations to the use of credit cards based on the address of your organization and the billing address of your credit card. See the table below for more information.
    Important: If your organization's billing address is in a country that is a member of the European Economic Area (EEA) or a cooperating country, your credit card payments are impacted by the European Union's Second Payment Service Directive (2015/2366 PSD2). PSD2 requires Strong Customer Authentication (SCA) for electronic transactions through a two-factor authentication. When required, the SCA prompt will appear during the checkout flow requesting you to provide additional security information that will then be verified by your bank or card issuer.
  • When you add a credit card as a payment method, we don't charge your card, but we do check that it is valid. A validity check might include a pre-authorization request by your banking institution. You might see a pending authorization request of $1.00 or equivalent on your statement. The pre-authorization is not a charge, and no funds are debited from your account.
Due to risk and fraud considerations, you cannot use a credit card as a payment method under the following circumstances.
The address of your organization is in one of these countries. Afghanistan, Netherlands Antilles, Angola, Bosnia and Herzegovina, Bangladesh, Burkina Faso, Bahrain, Brazil, Belarus, The Democratic Republic of Congo, Cameroon, China, Cuba, Cape Verde, Cyprus, Eritrea, Falkland Islands, French Guiana, Guadeloupe, Guam, Haiti, Isle of Man, Iraq, Iran, Korea, Kuwait, Lao, Mongolia, Mali, Martinique, Montserrat, Mexico, Nigeria, Nepal, Occupied Palestinian Territory, Sudan, Senegal, Syria, Turkmenistan, East Timor, Ukraine, Vatican City State, Venezuela, Mayotte, Zimbabwe.
The billing address of the credit card is in one of these countries. Afghanistan, Netherlands Antilles, Angola, Antarctica, Aland Islands, Bosnia and Herzegovina, Bangladesh, Burkina Faso, Bahrain, Saint Barthelemy, Bonaire, Sint Eustatius and Saba, Brazil, Bouvet Island, Belarus, Cocos, Democratic Republic of Congo, Central African Republic, Cameroon, China, Cuba, Cape Verde, Curacao, Christmas Islands, Cyprus, Western Sahara, Eritrea, Falkland Islands, French Guiana, Guadeloupe, South Georgia and the South Sandwich Islands, Guam, Hong Kong, Heard Island and McDonald Islands, Haiti, Isle of Man, India, British Indian Ocean Territory, Iraq, Kiribati, Korea, Kuwait, Lao,Lithuania, Luxembourg, Latvia, Saint Martin, Mali, Montserrat, Mexico, Malaysia, Norfolk, Island, Nigeria, Norway, Nepal, Nauru, Niue, Pitcairn, Occupied Palestinian Territory, Rwanda, Sudan, Sweden, Singapore, Svalbard and Jan Mayen, Senegal, Somalia, South Sudan, Sao Tome and Principe, Syria, Chad, French Southern Territory, Thailand, Tokelau, Turkmenistan, East Timor, Turkey, Tuvalu, United States Minor Outlaying Islands, Vatican City State, Venezuela, Mayotte, Zimbabwe

You can add a credit card as a payment method when you onboard a cloud services, or later by selecting Billing and Subscriptions > Manage Payment Methods in the Cloud Services Console.