If you have promotional credits for any of your VMware Cloud services, you can apply them to one of your organizations, and redeem them against the organization's monthly costs.

Promotional credits can be service-specific meaning that you can use them against the monthly costs of a specific service, a group of services, or apply them to all services. Make sure that you note the expiration date of the credit, and redeem it before it expires.

Promotional credits can be redeemed against any of the VMware Cloud services-supported currencies. Promotional credits are sometimes given when you onboard one of our services for the first time. These credits are redeemed for you as you onboard the service.


  1. On the Cloud Services Console, click Billing & Subscriptions > Promotional Credits.
    All promotional credits that can be applied in the organization are displayed on the Available Credits tab.
  2. To redeem a promotional credit, click the Activate link on its details tile.
    The credit is redeemed during the next billing period. You can check the balance of the promotional credit at any time by navigating to Billing & Subscriptions > Promotional Credits > Activated Credits.