If your environment is inaccessible or the associated Agent VM status is CRITICAL, you may be required to recover the Agent VM. Recovering a failed or lost Agent VM in your running VMware Data Services Manager installation is similar to tasks performed during deployment: the Organization Administrator deploys a new Agent VM and onboards the new Agent, but in Recover Environment mode.
VMware Data Services Manager does not automatically transfer custom certificates for you; you must manually upload any custom certificates to the new Agent VM.
The procedures in this topic are performed by a VMware Data Services Manager user in the Organization Administrator role.
Before you recover the Agent VM, ensure that you can identify:
Perform the following procedure to recover an Agent VM in your VMware Data Services Manager installation:
Be sure to deploy the VM with the same static IP address as the original Agent VM.
Prepare to Onboard the new Agent by ensuring that:
The Agent VM is deployed and has booted properly.
The Agent VM
/etc/hosts file includes an entry similar to the following:
<Tenant Appliance vCenter-IP> company_vc.vsphere.local
You can identify the
root login credentials for the newly-deployed Agent VM.
Be sure to select the Recover Environment onboarding type, and provide the environment identifier assigned to the original Agent VM.
If you have registered custom certificates in your VMware Data Services Manager installation, you must manually copy these certificates to the new Agent VM as described in Managing Certificates on an Agent.