VMware Dynamic Environment Manager (formerly known as VMware User Environment Manager) | 23 MAR 2021 | Build

What's in the Release Notes

The release notes cover the following topics:

About VMware Dynamic Environment Manager

VMware Dynamic Environment Manager™ (formerly known as VMware User Environment Manager) offers personalization and dynamic policy configuration across any virtual, physical, and cloud-based environment. VMware Dynamic Environment Manager can simplify end-user profile management with a single and scalable solution. IT can simply map infrastructure (including networks and printer mappings) and dynamically set policies for end users. You can experience quick, personalized, and consistent access to your Windows workspace and applications.

For more information, see the product page: VMware Dynamic Environment Manager.

Updated Components

This release updates the main product components, VMware DEM FlexEngine and VMware DEM Management Console, as well as Helpdesk Support Tool and SyncTool. Application Profiler is not updated for the 2103 release.

Note: Application Profiler was last updated for the 9.9 release. That update was specifically for the name change from VMware User Environment Manager to VMware Dynamic Environment Manager. If you are upgrading from a previous version, you do not need to upgrade Application Profiler if version 9.6 or later is already installed.

Prior Releases

Features and known issues from prior releases of the product can be viewed in the release notes for each release.


Documentation for Dynamic Environment Manager is located on docs.vmware.com.

What's New 

  • Expanded SyncTool Sync. SyncTool now also syncs the FlexRepository\Scripts folder.
  • Enhanced Default Printer Roaming. Roaming a user's preferred default printer is more robust and supports VMware Integrated Printing.
  • Better Computer Environment Setting Configuration Experience. Agent configuration for computer environment settings is simplified.
  • Azure Files SMB File Shares Support. Dynamic Environment Manager now supports Azure Files SMB file shares as Dynamic Environment Manager configuration and profile archive shares.
  • vSAN File Shares for SMB support. Dynamic Environment Manager now supports vSAN File Shares for SMB as Dynamic Environment Manager configuration and profile archive shares.

Other Notes

  • Product Rename. For 9.9 and later, the product name is VMware Dynamic Environment Manager.
  • Symantec Workspace Virtualization Deprecated. Symantec no longer supports Symantec Workspace Virtualization (SWV). Support for SWV is deprecated in VMware Dynamic Environment Manager and can no longer be enabled. Personalization configuration files for which support was enabled previously continue to work. All SWV support will be removed in a future release.
  • Secured Approach. VMware Dynamic Environment Manager provides a secured by default approach by logging the users out in case the Flex config files path is not available at logon.


If you migrate from VMware Persona Management to VMware Dynamic Environment Manager, see https://techzone.vmware.com/resource/modernizing-vdi-new-horizon and http://kb.vmware.com/kb/2118056 for the required migration steps.

Resolved Issues

  • Easy Start button does not appear

    Occasionally, files created by Windows File Explorer might prevent the Easy Start button from appearing in the Management Console.

    This issue is resolved in this release.

  • Privilege elevation not working after first logon in NoAD mode

    If FlexEngine is installed in NoAD mode, occasionally privilege elevation might not function correctly after the first logon.

    This issue is resolved in this release.

  • Profile archives missing in Helpdesk Support Tool

    If the name of a Flex config file ends in a dash followed by digits (optionally separated by a space character), the corresponding profile archives are not displayed by the Helpdesk Support Tool.

    This issue is resolved in this release.

Known Issues

  • HTML Access File Transfer

    VMware Blast HTML Access File Transfer depends on the VMware Blast "Configure clipboard redirection" policy setting. To enable download functionality, the "Configure clipboard redirection" policy must be set to "Enabled in both directions" or "Enabled server to client only" (see the "VMware Blast Policy Settings" section in the Setting Up Desktop and Application Pools in View guide for more information.)

    Workaround: HTML Access File Transfer also depends on the Horizon Smart Policy "Clipboard" setting. If this setting is configured to prevent copying from agent to client, the download functionality is disabled.

  • Cannot display button text on some Asian versions of Windows operating systems

    On some Asian versions of Windows operating systems, the button text in the Management Console, the Application Profiler, and the Helpdesk Support Tool might be missing.

    Workaround: Specify the /NoScale command line argument when you start the Management Console, Application Profiler, and the Helpdesk Support Tool.

  • Button text truncated on some Asian versions of Windows operating systems

    On some Asian versions of Windows operating systems, the button text in the Self-Support Tool is truncated if a German Multilingual User Interface is used.

    Workaround: No workaround exists for this issue.

  • You might encounter limitations with the Windows 10 Start Menu Windows Common Setting

    Configuration settings for the Start menu itself, such as Show most used apps and Use Start full screen, are not saved.

    Workaround: No workaround exists for this issue.

  • You might encounter limitations with the Microsoft Edge Windows Common Setting

    The Open Microsoft Edge with setting and the default search provider are not saved. Also, Microsoft Edge settings cannot roam between systems with different bitness.

    Workaround: No workaround exists for this issue.

  • FlexEngine does not run after reboot

    When FlexEngine is configured in NoAD mode and computer environment settings support is enabled, FlexEngine sometimes does not run during the first session after a reboot.

    The issue is related to DEM logic that reverts computer settings at shutdown and can impact Windows functionality in some scenarios. By default, this logic is enabled and does not have any impact on the functionality. In non-persistent setups, there is no need to revert, and in persistent setups previously applied settings are automatically reverted before new settings are applied at the next boot.

    Workaround: Set REG_DWORD value RevertOnShutdown to in the HKLM\SOFTWARE\VMware, Inc.\VMware UEM\Agent\​Computer Configuration  key, or add the RevertOnShutdown="0" attribute in the FlexRepository\AgentConfiguration\Computer.xml file.

  • COM servers do not trigger DirectFlex processing

    In older versions of Dynamic Environment Manager, instantiating an out-of-process COM object hosted by a DirectFlex-enabled executable triggered DirectFlex processing. With the default DEM configuration, this behavior does not exist.

    Workaround: To enable the old behavior, set REG_DWORD value DirectFlex to 1 in the HKLM\SOFTWARE\Immidio\Flex Profiles key (for Group Policy-based setups), or in the HKLM\SOFTWARE\VMware, Inc.\VMware UEM\Agent\Configuration key (for NoAD).

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