In order for the Helpdesk Support Tool to work, you must configure two components: an XML configuration file that is named Immidio Flex+ Helpdesk Support Tool.xml and a Group Policy Object.
Create the Immidio Flex+ Helpdesk Support Tool.xml File Helpdesk Support Tool is creating the Immidio Flex+ Helpdesk Support Tool.xml configuration file that contains the paths to the profile archives share, the profile archive backups, and the FlexEngine log files. You save this file in the root of the VMware Dynamic Environment Manager configuration share. Configure Multiple UNC Paths Configure Multiple Labels Create the Group Policy Object Helpdesk Support Tool configuration is to create an Active Directory Group Policy Object by using the Helpdesk Support Tool Administrative Template that is available in the VMware Dynamic Environment Manager download package. Helpdesk Support Tool GPO Reference Helpdesk Support Tool Administrative Template, you can configure all settings through the GPO in Active Directory, by using Group Policy Management Editor.
