Updated on: 11 DEC 2019

VMware User Environment Manager | 2 JUL 2019 | Build


What's in the Release Notes

The release notes cover the following topics:

About VMware User Environment Manager

VMware User Environment Manager offers personalization and dynamic policy configuration across any virtual, physical, and cloud-based environment. User Environment Manager can simplify end-user profile management with a single and scalable solution. IT can simply map infrastructure (including networks and printer mappings) and dynamically set policies for end users. You can experience quick, personalized, and consistent access to your Windows workspace and applications.

For more information, see the product page: VMware User Environment Manager.

Updated Components

This release updates the main product components, VMware UEM FlexEngine and VMware UEM Management Console. Application Profiler, Helpdesk Support Tool, and SyncTool are not updated for the 9.8 release. If you are upgrading from version 9.7, you only need to upgrade the main product. If you are upgrading from a previous version, upgrade all product components.

Prior Releases

Features and known issues from prior releases of VMware User Environment Manager can be viewed in the release notes for each release.


Documentation for User Environment Manager is located on docs.vmware.com.

What's New

  • Additional Horizon Smart Policies. Several Horizon Smart Policies are newly available.
    • Audio playback
    • Drag and drop
    • Blast Extreme Protocol: H.264, H.264 high color accuracy, H.264 minimum quality, HEVC/H.265, JPG, and Max frame rate
  • Additional options/choices in the Blast/PCoIP Endpoint Platform condition.
    • Chrome ARC++
    • Chrome Native
  • New regular expression support for conditions. Applicable conditions allow you to configure regular expressions using the Matches regex option.
  • Additional Windows Support. Windows 10 Version 1903 (May 2019 Update).

Other Notes

  • Symantec Workspace Virtualization Deprecated. Symantec no longer supports Symantec Workspace Virtualization (SWV). Support for SWV is deprecated in User Environment Manager and can no longer be enabled. Personalization configuration files for which support was enabled previously continue to work. All SWV support will be removed in a future release.
  • Secured Approach. User Environment Manager provides a secured by default approach by logging the users out in case the Flex config files path is not available at logon.


If you migrate from VMware Persona Management to VMware User Environment Manager, see http://kb.vmware.com/kb/2118056 for the required migration steps.

Known Issues

  • The "Windows Server 2016" Operating System condition incorrectly results in a match with Windows Server 2019

    The VMware User Environment Manager agent incorrectly evaluates the Operating System condition when running on Windows Server 2019. If the Operating System condition is configured to check for Windows Server 2016, the Windows Server 2019 operating system is treated as a match.

    Workaround: Combine the check for Windows Server 2016 with a second condition to ensure the agent is not running on Windows Server 2019. For example:      

    Operating system is Windows Server 2016     
    AND NOT Operating system is Windows Server 2019 

  • HTML Access File Transfer

    VMware Blast HTML Access File Transfer depends on the VMware Blast "Configure clipboard redirection" policy setting. To enable download functionality, the "Configure clipboard redirection" policy must be set to "Enabled in both directions" or "Enabled server to client only" (see the "VMware Blast Policy Settings" section in the Setting Up Desktop and Application Pools in View guide for more information.)

    Workaround: HTML Access File Transfer also depends on the Horizon Smart Policy "Clipboard" setting. If this setting is configured to prevent copying from agent to client, the download functionality is disabled.

  • Cannot display button text on some Asian versions of Windows operating systems

    On some Asian versions of Windows operating systems, the button text in the Management Console, the Application Profiler, and the Helpdesk Support Tool might be missing.

    Workaround: Specify the /NoScale command line argument when you start the Management Console, Application Profiler, and the Helpdesk Support Tool.

  • Button text truncated on some Asian versions of Windows operating systems

    On some Asian versions of Windows operating systems, the button text in the Self-Support Tool is truncated if a German Multilingual User Interface is used.

    Workaround: No workaround exists for this issue.

  • Folder redirection of Roaming AppData does not function on Windows 10 Version 1803

    When configuring folder redirection to the AppData folder, the redirection fails for users on Windows 10 Version 1803 systems with the following error message in the log file: [ERROR] Error 0x80070057 redirecting 'AppData' folder to '\\server\share\...'

    Workaround: Upgrade Windows 10 Version 1803 to Build 17134.137 or later.

  • You might encounter limitations with the Windows 10 Start Menu Windows Common Setting

    Configuration settings for the Start menu itself, such as Show most used apps and Use Start full screen, are not saved.

    Workaround: No workaround exists for this issue.

  • You might encounter limitations with the Microsoft Edge Windows Common Setting

    The Open Microsoft Edge with setting and the default search provider are not saved. Also, Microsoft Edge settings cannot roam between systems with different bitness.

    Workaround: No workaround exists for this issue.

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