You can open Windows Explorer with a selected profile archive.


  • Configure Helpdesk Support Tool. See Configuring Helpdesk Support Tool.
  • Enable the Allow editing profile archives setting in the Helpdesk Support Tool Group Policy configuration.


  1. In Helpdesk Support Tool, select the user whose profile archive you want to show in Windows Explorer.
  2. Right-click a profile archive and select Show profile archive in Windows Explorer.