VMware Edge Network Intelligence (ENI) Client App works seamlessly with popular systems and device management platforms and collects a myriad of device and system information as well as Wi-Fi stats from the Client device. The ENI Client App empowers organizations to continuously monitor the wireless network, connectivity to Internet sites, and VPN endpoints from any Windows or MacOS device and diagnose basic connectivity issues the users may face on a regular basis, without relying on IT Support.
Additionally, the ENI Client App sends data directly to the ENI back-end analytics engine and correlates the data with all other infrastructure data within the system. The IT Support Engineers can access the Client App data directly from the ENI back-end and have an end-to-end view of actual client behavior, analyzed and correlated client data from various network services, applications, and WAN data to proactively help in remote diagnostics of end-user problems.
Key Features
- Secure, configurable, and deployed in minutes
- Software-only solution
- Access Client App data through enhanced APIs
- Seamless inter-operation with existing MDM platforms
- Support for a range of synthetic tests from client devices
- Compare the user experience for remote versus on-site users quickly by using the same Wi-Fi drivers
- Minimal resource usage: <1% CPU,<30MB Disk, <1MB RAM
- Support for Android platform (to follow)
Key Benefits
- Proactively address last hop Wi-Fi connectivity issues experienced by problematic clients
- Eliminate the need for any on-site data collection hardware or software or manual RF diagnostic tools
- Gain actual insights into the client experience with data correlated across the entire network
- Gain access to a wide range of client information from the Wi-Fi driver to CPU utilization, battery health to client SNR
- Reduce time to find and fix client Wi-Fi problems
