This topic describes the VMware Customer Experience Improvement Program (CEIP) and the Pivotal Telemetry Program (Telemetry) used in the Enterprise PKS tile.
The CEIP and Telemetry program allow VMware and Pivotal to collect data from customer installations to improve your Enterprise PKS experience. Collecting data at scale enables us to identify patterns and alert you to warning signals in your Enterprise PKS installation.
You can configure Enterprise PKS to use one of the following CEIP and Telemetry participation levels:
None: This level disables data collection.
Standard: (Default) This level collects data anonymously. Your data is used to inform the ongoing development of Enterprise PKS.
Enhanced: This level enables VMware and Pivotal to warn you about security vulnerabilities and potential issues with your software configurations. For more information, see Benefits of the Enhanced Participation Level below.
Note: Enterprise PKS does not collect any personally identifiable information (PII) at either participation level. For a list of the data Enterprise PKS collects, see Data Dictionary.
For information about configuring CEIP and Telemetry participation, see the CEIP and Telemetry section of the installation topic for your IaaS:
Benefits you receive with the Enhanced participation level include but are not limited to the following:
The table below compares the Standard and Enhanced participation levels.
|Benefit||Standard Level||Enhanced Level|
|Usage data||Raw data||Reports and trend analysis|
|Access to your telemetry data||No||Yes|
Note: VMware and Pivotal reserve the right to change the benefits associated with the Enhanced participation level at any time.
The CEIP and Telemetry programs use the following components to collect data:
Telemetry Server: This component runs on the PKS control plane. The server receives telemetry events from the PKS API and metrics from Telemetry agent pods. The server sends events and metrics to a data lake for archiving and analysis.
Telemetry Agent Pod: This component runs in each Kubernetes cluster as a deployment with one replica. Agent pods periodically poll the Kubernetes API for cluster metrics and send the metrics to the Telemetry server.
The following diagram shows how telemetry data flows through the system components:
For information about PKS Telemetry collection and reporting, see the PKS Telemetry Data spreadsheet, hosted on Google Drive.