When the upgrade process of VMware Tools is incomplete, you can uninstall and then reinstall VMware Tools.

Prerequisites

  • Power on the virtual machine.
  • Log in to the guest operating system.

Procedure

  1. Select a method to uninstall VMware Tools.
    Operating System Action
    Windows 7, 8, 8.1, or Windows 10 In the guest operating system, select Programs > Uninstall a program.
    Windows Vista and Windows Server 2008 In the guest operating system, select Programs and Features > Uninstall a program.
    Windows XP and earlier In the guest operating system, select Add/Remove Programs.
    Linux Log in as root and enter vmware-uninstall-tools.pl in a terminal window.
    Mac OS X, OS X, or macOS Use the Uninstall VMware Tools application, found in /Library/Application Support/VMware Tools.
    Windows on ARM Open Windows Terminal, navigate to the directory containing the ISO image of the VMware Tools, and then type the following: setup.ps1 -Uninstall
  2. Restart the guest operation system.

What to do next

Reinstall VMware Tools.