When working with support, you may have to provide the VMware HCX System IDs. The IDs can be obtained from the VMware HCX plug-in and from the HCX Manager shell.


  1. In the vSphere Web Client, navigate to the VMware HCX plug-in > Administration > System Updates.
  2. Under Local HCX, in the Info column, click the (information) icon. Doing so copies the System ID to your clipboard. Do the same to obtain the Remote HCX System ID.
  3. Note the IDs and provide them to VMware when requested.