Locating the VMware HCX logs for review and knowing how to gather them is an important part of the troubleshooting process. It is helpful to include at least the HCX Manager Technical Support log when experiencing an issue and reach for support.


  1. Log in to the HCX Appliance Management interface: https://hcx-ip-or-fqdn:9443.
  2. Navigate to Administration > Troubleshooting > Technical Support Logs.
  3. Select the box next to one or more logs that you want to generate.
  4. Click Generate.
  5. After the bundle is prepared, you are prompted to download them.