HCX Manager Password Recovery

You can reset the admin or the root password on Photon OS based HCX Connector or HCX Cloud Manager appliances.

HCX 4.4.0 and later releases support VMware Photon OS. If an account password is lost of forgotten, a Photon OS password recovery procedure is available to reset it.

A password reset can impact ongoing migration and configuration workflows. Allow those operations to complete before proceeding to recover the password.

The recovery procedure, which requires a reboot of the HCX Connector or HCX Cloud Manager, does not impact the following scenarios:

• Network Extensions actively forwarding.
• HCX protection operations for virtual machines in continuous synchronization.

To reset the root or admin password, see the VMware KB article 89212.