An RDS host can be in various states from the time that it is initialized. As a best practice, check that RDS hosts are in the state that you expect them to be in before and after you perform tasks or operations on them.

Table 1. Status of an RDS Host




View Agent has started on the RDS host, but other required services such as the display protocol are still starting. The View Agent startup period also allows other processes such as protocol services to start up.

Disable in progress

RDS host is in the process of being disabled while sessions are still running on the host. When the sessions end, the status changes to Disabled.


Process of disabling the RDS host is complete.


Occurs after View Connection Server first becomes aware of the RDS host, typically after View Connection Server is started or restarted, and before the first successful communication with View Agent on the RDS host. Typically, this state is transient. This state is not the same as the Agent unreachable state, which indicates a communication problem.

Agent disabled

Occurs if View Connection Server disables View Agent. This state ensures that a new desktop or application session cannot be started on the RDS host.

Agent unreachable

View Connection Server cannot establish communication with View Agent on an RDS host.

Invalid IP

Subnet mask registry setting is configured on the RDS host, and no active network adapters have an IP address within the configured range.

Agent needs reboot

View component was upgraded, and the RDS host must be restarted to allow View Agent to operate with the upgraded component.

Protocol failure

The RDP display protocol is not running correctly. If RDP is not running and PCoIP is running, clients cannot connect using either RDP or PCoIP. However, if RDP is running and PCoIP is not running, clients can connect using RDP.

Domain failure

RDS host encountered a problem reaching the domain. The domain server was not accessible, or the domain authentication failed.

Configuration error

RDS role is not enabled on the server.


RDS host is in an unknown state.


RDS host is available. If the host is in a farm, and the farm is associated with an RDS or application pool, it will be used to deliver RDS desktops or applications to users.