Unmanaged machines, which are physical computers or virtual machines that are not managed by vCenter Server, can be in various states of operation and availability. In View Administrator, you can track the status of unmanaged machines in the right-hand column of the Machines page under the Others tab.

1 shows the operational state of unmanaged machines that are displayed in View Administrator. A machine can be in only one state at a time.

Table 1. Status of Unmanaged Machines

Status

Description

Startup

View Agent has started on the machine, but other required services such as the display protocol are still starting. The View Agent startup period allows other processes such as protocol services to start up as well.

Validating

This state occurs after View Connection Server first becomes aware of the machine, typically after View Connection Server is started or restarted, and before the first successful communication with View Agent on the machine. Typically, this state is transient. It is not the same as the Agent unreachable state, which indicates a communication problem.

Agent disabled

This state can occur if View Connection Server disables View Agent. This state ensures that a new desktop session cannot be started on the machine.

Agent unreachable

View Connection Server cannot establish communication with View Agent on the machine. The machine might be powered off.

Invalid IP

The subnet mask registry setting is configured on the machine, and no active network adapters have an IP address within the configured range.

Agent needs reboot

A View component was upgraded, and the machine must be restarted to allow View Agent to operate with the upgraded component.

Protocol failure

A display protocol did not start before the View Agent startup period expired.

Note:

View Administrator can display machines in a Protocol failure state when one protocol failed but other protocols started successfully. For example, the Protocol failure state might be displayed when HTML Access failed but PCoIP and RDP are working. In this case, the machines are available and Horizon Client devices can access them through PCoIP or RDP.

Domain failure

The machine encountered a problem reaching the domain. The domain server was not accessible, or the domain authentication failed.

Configuration error

The display protocol such as RDP or another protocol is not enabled.

Unassigned user connected

A user other than the assigned user is logged in to a machine in a dedicated-assignment pool.

For example, this state can occur if an administrator logs in to the unmanaged machine without using Horizon Client.

Unassigned user disconnected

A user other than the assigned user is logged in and disconnected from a machine in a dedicated-assignment pool.

Unknown

The machine is in an unknown state.

Available

The desktop-source computer is powered on and the desktop is ready for a connection. In a dedicated pool, the desktop is assigned to a user. The desktop starts when the user logs in.

Connected

The desktop is in a session and has a remote connection to a Horizon Client device.

Disconnected

The desktop is in a session, but it is disconnected from the Horizon Client device.