To support scanner redirection, your View deployment must meet certain software and hardware requirements.

View remote desktop or application

This feature is supported on RDS desktops, RDS applications, and VDI desktops that are deployed on single-user virtual machines.

You must install View Agent 6.0.2 or later, and select the Scanner Redirection setup option, on the parent or template virtual machines or RDS hosts.

On Windows Desktop and Windows Server guest operating systems, the View Agent Scanner Redirection setup option is deselected by default.

The following guest operating systems are supported on single-user virtual machines and, where noted, on RDS hosts:

  • 32-bit Windows Vista

  • 32-bit or 64-bit Windows 7

  • 32-bit or 64-bit Windows 8/8.1

  • Windows Server 2008 R2 configured as a desktop or RDS host

  • Windows Server 2012 R2 configured as an RDS host


    The Desktop Experience feature must be installed on Windows Server guest operating systems, whether they are configured as desktops or as RDS hosts.

The scanner device drivers do not have to be installed on the desktop operating system where View Agent is installed.

Horizon Client software

Horizon Client 3.2 for Windows or a later release

Horizon Client computer or client access device

Supported operating systems:

  • 32-bit Windows Vista

  • 32-bit or 64-bit Windows 7

  • 32-bit or 64-bit Windows 8/8.1

The scanner device drivers must be installed, and the scanner must be operable, on the client computer.

Scanning device standard


Display protocol for View


Scanner redirection is not supported in RDP desktop sessions.