View supports at most one desktop session and one application session per user on an RDS host. You must configure the RDS host to restrict users to a single session.
Install the Remote Desktop Services role as described in Install Remote Desktop Services on Windows Server 2008 R2 or Install Remote Desktop Services on Windows Server 2012 or 2012 R2.
- Click .
- On the Edit Settings pane, under General, double-click Restrict each user to a single session.
- In the Properties dialog box, on the General tab, select Restrict each user to a single session and click OK.
What to do next
Install View Agent on the RDS host. See Install View Agent on a Remote Desktop Services Host.