You can use a variety of procedures for diagnosing and fixing problems with network connections with machines, Horizon Client devices, and View Connection Server instances. Connection Problems Between Machines and View Connection Server InstancesYou might experience connection problems between machines and View Connection Server instances. Connection Problems Between Horizon Client and the PCoIP Secure GatewayYou might experience connection problems between Horizon Client and a security server or View Connection Server host when the PCoIP Secure Gateway is configured to authenticate external users that communicate over PCoIP. Connection Problems Due to Incorrect Assignment of IP Addresses to Cloned MachinesYou might not be able to connect to cloned machines if they have static IP addresses. Parent topic: Troubleshooting Machines and Desktop Pools