When you install View Agent on a virtual machine, you can select or deselect custom setup options. In addition, View Agent installs certain features automatically on all guest operating systems on which they are supported. These features are not optional.

To learn which features are supported on which guest operating systems, see "Feature Support Matrix for View Agent" in the View Architecture Planning document.

All custom setup options are selected by default except Client Drive Redirection, Serial Port Redirection, Scanner Redirection, USB Redirection, and PCoIP Smartcard.

Table 1. View Agent Custom Setup Options in an IPv4 Environment

Option

Description

Serial Port Redirection

Redirects serial COM ports that are connected to the client system so that they can be used on the remote desktop.

This setup option is not selected by default. You must select the option to install it.

Serial port redirection is supported on remote desktops that are deployed on single-user machines.

Serial port redirection is available in Horizon 6 version 6.1.1 and later releases.

Scanner Redirection

Redirects scanning and imaging devices that are connected to the client system so that they can be used on the remote desktop or application.

This setup option is not selected by default. You must select the option to install it.

Scanner redirection is available in Horizon 6.0.2 and later releases.

USB Redirection

Gives users access to locally connected USB devices on their desktops.

USB redirection is supported on remote desktops that are deployed on single-user machines. In addition, redirection of USB flash drives and hard disks is supported on RDS desktops and applications.

This setup option is not selected by default. You must select the option to install it.

For guidance on using USB redirection securely, see the View Security guide. For example, you can use group policy settings to disable USB redirection for specific users.

HTML Access

Allows users to connect to View desktops by using HTML Access. The HTML Access Agent must be installed on View desktops to allow users to make connections with HTML Access.

View Composer Agent

Lets View Agent run on the linked-clone desktops that are deployed from this virtual machine.

Real-Time Audio-Video

Redirects webcam and audio devices that are connected to the client system so that they can be used on the remote desktop.

Client Drive Redirection

Allows Horizon Client users to share local drives with their remote desktops.

This setup option is not selected by default. You must select the option to install it.

After this setup option is installed, no further configuration is required on the remote desktop.

Client Drive Redirection is also supported on RDS desktops and applications and on VDI desktops that run on unmanaged machines.

Virtual Printing

Lets users print to any printer available on their client computers. Users do not have to install additional drivers on their desktops.

In Horizon 6.0.1 and later, virtual printing is supported on the following remote desktops and applications:

  • Desktops that are deployed on single-user machines, including Windows Desktop and Windows Server machines

  • Desktops that are deployed on RDS hosts, where the RDS hosts are virtual machines

  • Hosted Apps

  • Hosted Apps that are launched from Horizon Client inside remote desktops

In Horizon 6.0 and earlier, virtual printing is supported on desktops that are deployed on single-user, Windows Desktop machines.

The virtual printing feature is supported only when you install it from View Agent. It is not supported if you install it with VMware Tools.

vRealize Operations Desktop Agent

Provides information that allows vRealize Operations for View to monitor View desktops.

View Persona Management

Synchronizes the user profile on the local desktop with a remote profile repository, so that users have access to their profiles whenever they log in to a desktop.

PCoIP Smartcard

Lets users authenticate with smart cards when they use the PCoIP display protocol. This option is not selected by default.

PCoIP Smartcard is supported on remote desktops that are deployed on single-user machines.

VMware Audio

Provides a virtual audio driver on the remote desktop.

In an IPv6 environment, the only optional features are View Composer Agent and VMware Audio.

Table 2. View Agent Features That Are Installed Automatically (Not Optional)

Feature

Description

PCoIP Agent

Lets users connect to the View desktop using the PCoIP display protocol.

Installing the PCoIP Agent feature disables sleep mode on Windows 8 and Windows 7 desktops. When a user navigates to the Power Options or Shut Down menu, sleep mode or standby mode is inactive. Desktops do not go into sleep or standby mode after a default period of inactivity. Desktops remain in active mode.

Windows Media Multimedia Redirection (MMR)

Extends multimedia redirection to Windows 7 and later desktops and clients. This feature delivers a multimedia stream directly to the client computer, allowing the multimedia stream to be processed on the client hardware instead of the remote ESXi host.

Unity Touch

Allows tablet and smart phone users to interact easily with Windows applications that run on the remote desktop. Users can browse, search, and open Windows applications and files, choose favorite applications and files, and switch between running applications, all without using the Start menu or Taskbar.

Virtual video driver

Provides a virtual video driver on the remote desktop.

In an IPv6 environment, the only automatically installed feature is PCoIP Agent.