The View Agent component assists with session management, single sign-on, device redirection, and other features. You must install View Agent on all virtual machines, physical systems, and RDS hosts.

The following table lists the Windows operating system versions that are supported on virtual machines in a desktop pool. The virtual machine version must support the guest operating system. For example, to install Windows 8.1, you must use a vSphere 5.1 or later virtual machine.

Table 1. Operating Systems for Linked-Clone and Full-Clone Remote Desktops
Guest Operating System Version Edition Service Pack
Windows 8.1 64-bit and 32-bit Enterprise and Professional None and Update
Windows 8 64-bit and 32-bit Enterprise and Professional None
Windows 7 64-bit and 32-bit Enterprise and Professional SP1
Windows Server 2012 R2 64-bit Datacenter None
Windows Server 2008 R2 64-bit Datacenter SP1
Important: View Agent 6.1 and later releases do not support Windows XP and Windows Vista desktops. View Agent 6.0.2 is the last View release that supports these guest operating systems. Customers who have an extended support agreement with Microsoft for Windows XP and Vista, and an extended support agreement with VMware for these guest operating systems, can deploy the View Agent 6.0.2 version of their Windows XP and Vista desktops with View Connection Server 6.1.

To use the View Persona Management setup option with View Agent, you must install View Agent on Windows 8, Windows 7, Windows Server 2012 R2, or Windows Server 2008 R2 virtual machines. This option does not operate on physical computers or RDS hosts.

You can install the standalone version of View Persona Management on physical computers. See Supported Operating Systems for Standalone View Persona Management.

The following table lists the Windows operating systems versions that are supported for creating desktop pools and application pools on an RDS host.

Table 2. Operating Systems for RDS Hosts, Providing Remote Desktops or Applications
Guest Operating System Edition Service Pack
Windows Server 2008 R2 Standard, Enterprise, and Datacenter SP1
Windows Server 2012 Standard and Datacenter None
Windows Server 2012 R2 Standard and Datacenter None or Update 1