After you choose to participate in the CEIP, data is collected on the first View Connection Server instance that starts in a View deployment. Configuration data is collected on a weekly basis. Performance and usage data is collected on an hourly basis. If your View Connection Server instance does not have access to the Internet, the information is saved on disk until the next time Internet connectivity is available.

If you choose to participate, you can opt out later. You can join or end your participation at any time by editing the Send anonymous data to VMware setting in the Product Licensing and Usage page in View Administrator. In order for the change to take effect, restart each View Connection Server instance in the environment.

Data collection by the CEIP does not have any negative performance or disk consumption impact on your View deployment. The information that is collected and sent to VMware is sent to the View Connection Server instance whether or not the CEIP feature is enabled. By default, enabling the feature can consume a maximum of 100MB of disk space on the View Connection Server instance to store data before it is sent to VMware. By default, unsent data that is more than eight days old is discarded.

If your View Connection Server instances are blocked by a firewall from accessing the Internet, you can still use the CEIP. When the CEIP is enabled, your View Connection Server instances periodically attempt to connect using HTTPS to the data collection URL at If the connection is blocked or inaccessible due to a proxy server or firewall restriction, View Connection Server caches your CEIP data until the records exceed the configured maximum age, eight days by default, or the total collected data exceeds the configured maximum spool size, 100MB by default.

You can change the location, maximum size, and maximum age of the CEIP data spool. The spool location and size are governed by the following settings in the View LDAP database:

Directory where CEIP data is cached before being sent to Vmware.

Default: Program Files\VMware\VMware View\Server\broker\temp\spool

Maximum size, in bytes, of temporary spool data.

Default: 100 MB

Maximum age of records in the temporary local spool.

Default: 8 days

You will not be contacted or receive spam if you participate in the CEIP. The CEIP does not collect contact information such as your name, home address, email address, or phone number. The CEIP will not ask you to participate in surveys or to read junk e-mail, and you will not be contacted in any other way.