The View administrator uses View Administrator to create a single global desktop entitlement that entitles all sales agents to all desktops in the sales agent desktop pools across all pods in the pod federation.

  1. To create and add users to the global desktop entitlement, the View administrator logs in to the View Administrator user interface for a View Connection Server in the pod federation, selects Catalog > Global Entitlements, clicks Add, and selects Desktop Entitlement.

    The View administrator adds the Sales Agents group to the global desktop entitlement. The Sales Agent group is defined in Active Directory and contains all sales agent users. Adding the Sales Agent group to the Agent Sales global desktop entitlement enables sales agents to access the Sales A and Sales B desktop pools on the pods in the Eastern and Central regions.

  2. To add the desktop pools in East Pod 1 to the global desktop entitlement, the View administrator logs in to the View Administrator user interface for a View Connection Server instance in East Pod 1, selects Catalog > Global Entitlements, double-clicks the global desktop entitlement, clicks Add on the Local Pools tab, selects the desktop pools to add, and clicks Add.

  3. To add the desktop pools in Central Pod 1 to the global desktop entitlement, the View administrator logs in to the View Administrator user interface for a View Connection Server instance in Central Pod 1, selects Catalog > Global Entitlements, double-clicks the global desktop entitlement, clicks Add on the Local Pools tab, selects the desktop pools to add, and clicks Add.

  4. To add the desktop pools in Central Pod 2 to the global desktop entitlement, the View administrator logs in to the View Administrator user interface for a View Connection Server instance in Central Pod 2, selects Catalog > Global Entitlements, double-clicks the global desktop entitlement, clicks Add on the Local Pools tab, selects the desktop pools to add, and clicks Add.