You must install View Agent on virtual machines that are managed by vCenter Server so that View Connection Server can communicate with them. Install View Agent on all virtual machines that you use as templates for automated desktop pools, parents for linked-clone desktop pools, and machines in manual desktop pools.

To install View Agent on multiple Windows virtual machines without having to respond to wizard prompts, you can install View Agent silently. See Install View Agent Silently.

The View Agent software cannot coexist on the same virtual or physical machine with any other View software component, including a security server, View Connection Server, View Composer, or Horizon Client.


  • Prepare the guest operating system for remote desktop deployment. See Prepare a Guest Operating System for Remote Desktop Deployment.
  • To use a Windows Server virtual machine as a remote desktop (rather than as an RDS host), perform the steps described in Prepare Windows Server Operating Systems for Desktop Use.
  • If the machine has the Microsoft Visual C++ Redistributable package installed, verify that the version of the package is 2005 SP1 or later. If the package version is 2005 or earlier, you can either upgrade or uninstall the package.
  • Download the View Agent installer file from the VMware product page at
  • Verify that you have administrative rights on the virtual machine.
  • Familiarize yourself with the View Agent custom setup options. See View Agent Custom Setup Options.
  • Familiarize yourself with the TCP ports that the View Agent installation program opens on the firewall. See the View Architecture Planning document for more information.
  • If you select the View Composer Agent custom setup option, verify that you have a license to use View Composer.


  1. To start the View Agent installation program, double-click the installer file.
    The installer filename is VMware-viewagent-y.y.y-xxxxxx.exe or VMware-viewagent-x86_64-y.y.y-xxxxxx.exe, where y.y.y is the version number and xxxxxx is the build number.
  2. Accept the VMware license terms.
  3. If you install View Agent on a Windows Server machine on which the Remote Desktop Services (RDS) role is not installed, select Install VMware Horizon View Agent in 'desktop mode'.
    Selecting this option configures the Windows Server machine as a single-user View desktop rather than as an RDS host. If you intend the machine to function as an RDS host, cancel the View Agent installation, install the RDS role on the machine, and restart the View Agent installation.
  4. Select the Internet Protocol (IP) version, IPv4 or IPv6.
    You must install all View components with the same IP version.
  5. Select whether to enable or disable FIPS mode.
    This option is available only if FIPS mode is enabled in Windows.
  6. Select your custom setup options.
    To deploy linked-clone desktops, select the View Composer Agent option.
  7. Accept or change the destination folder.
  8. Follow the prompts in the View Agent installation program and finish the installation.
    Note: If you did not enable Remote Desktop support during guest operating system preparation, the View Agent installation program prompts you to enable it. If you do not enable Remote Desktop support during View Agent installation, you must enable it manually after the installation is finished.
  9. If you selected the USB redirection option, restart the virtual machine to enable USB support.
    In addition, the Found New Hardware wizard might start. Follow the prompts in the wizard to configure the hardware before you restart the virtual machine.


The VMware Horizon View Agent service is started on the virtual machine.

If you selected the View Composer Agent option, the VMware Horizon View Composer Guest Agent Server service is started on the virtual machine.

What to do next

If the virtual machine has multiple NICs, configure the subnet that View Agent uses. See Configure a Virtual Machine with Multiple NICs for View Agent.