You might not be able to connect to cloned machines if they have static IP addresses.

Problem

You cannot use Horizon Client to connect to cloned machines.

Cause

Cloned machines are incorrectly configured to use a static IP address instead of using DHCP to obtain their IP addresses.

Procedure

  1. Verify that the template for a desktop pool on vCenter Server is configured to use DHCP to assign IP addresses to machines.
  2. In the vSphere Web Client, clone one virtual machine manually from the desktop pool and verify that it obtains its IP address from DHCP correctly.