If vCenter Server is overloaded with requests, provisioning of a desktop pool can fail.

Problem

Provisioning of a desktop pool fails, and you see the following error message in the event database.

Provisioning error occurred on Pool Desktop_ID because of a timeout while customizing

Cause

vCenter is overloaded with requests.

Procedure

  • In View Administrator, reduce the maximum number of concurrent provisioning and power operations for vCenter Server.
  • Configure additional vCenter Server instances.

    For more information about configuring vCenter Server, see the View Installation document.