During installation, View Agent must authenticate itself to View Connection Server as a View administrator. If the authentication mechanism is DIGEST-MD5, you must first enable the Active Directory (AD) setting Store password using reversible encryption for the administrator's account.
- On the AD server, open .
- Right-click the View administrator's account and select Properties.
- Select the Account tab.
- In Account options, select the Store password using reversible encryption setting.
- Reset the password for the View administrator.