Certain issues might arise when you manage Linux desktops. You can follow various procedures to diagnose and fix problems. Collect Diagnostic Information for Horizon 7 for Linux MachineYou can collect diagnostic information to help VMware Technical Support diagnose and resolve issues with a Horizon 7 for Linux machine. You create a Data Collection Tool (DCT) bundle that gathers the machine's configuration information and logs into a compressed tarball. Troubleshooting Copy and Paste between Remote Desktop and Client HostCopy and Paste between the remote desktop and client host takes more than three seconds for maximum supported data of 1 MB. This issue does not occur if you copy and paste a small data size. Configuring the Linux Firewall to Allow Incoming TCP ConnectionsTo allow users to connect to their Linux desktops, the desktops must be able to accept incoming TCP connections from Horizon Client devices, security server, and View Connection Server. View Agent Fails to Disconnect on an iPad Pro Horizon ClientThe SUSE View Agent connection fails to disconnect after a restart or shutdown on a iPad Pro Horizon Client. SLES 12 SP1 Desktop does not Auto Refresh after Drag and DropSLES 12 SP1 does not auto refresh in a multimon mode when you drag and drop a gnome terminal. SSO Fails to Connect to a PowerOff AgentSSO does not connect to a poweroff agent. Unreachable VM After Creating a Manual Desktop Pool for Linux The virtual machine state is not responding.