The SUSE View Agent connection fails to disconnect after a restart or shutdown on a iPad Pro Horizon Client.

Problem

When you restart or shutdown a SUSE virtual machine on an iPad Pro Horizon Client, the desktop does not respond. The View Agent fails to disconnect.

Cause

SUSE machine might not be sending messages correctly to Horizon Client after a restart or shutdown operation.

Procedure

Disconnect the desktop connection manually from iPad Pro Horizon Client.