You can configure Horizon Connection Server to integrate with Skyline Collector Appliance, which VMware Technical Support uses to diagnose and resolve issues with Horizon 7. Skyline Collector Appliance pulls Connection Server logs for the Horizon 7 administrator user configured for log collection.


  1. In Horizon Administrator, create a custom role named Log Collector Administrators with the Collect Operations Logs privilege. See, Add a Custom Role.
  2. Add a description for the custom role.
  3. Add a new administrator user and choose the Inventory Administrator (Read Only) privilege and the Log Collector Administrators role for the user.


Skyline Collector Appliance can pull the Connection Server logs for this administrator user to diagnose and resolve Horizon 7 issues.