When you edit a global desktop entitlement or global application entitlement, you can select a backup global entitlement. A backup global entitlement delivers remote desktops or published applications when the primary global entitlement fails to start a session because of problems such as insufficient pool capacity or unavailable pods. A backup global entitlement can contain pools from any pod in the pod federation.
The following backup global entitlement settings must match the corresponding primary global entitlement settings.
- User assignment type
- Default display protocol (only if users are not allowed to select the display protocol)
- Supported display protocols
- HTML Access
- Allow users to reset/restart their machines
- Allow users to initiate separate sessions from different client devices
- Allow Session Collaboration
Backup global entitlement have the following restrictions and limitations.
- For global desktop entitlements, you can configure a backup global entitlement only if the user assignment policy is set to Floating.
- After you configure a backup global entitlement, the edit functionality, user entitlements, and home site override setting for the backup global entitlement are disabled.
- You cannot select an existing primary or backup global entitlement when you select a backup global entitlement.
- A backup global entitlement cannot be cloud managed.
- A backup global entitlement cannot be associated with any user or group entitlements.
For information about editing a global entitlement, see Modify Attributes or Policies for a Global Entitlement in Horizon Console.
