Connection Server instances and security servers that are directly behind a load balancer or load-balanced gateway must know the address by which browsers will connect to the load balancer when users use HTML Access.

For Connection Server instances and security servers that are directly behind a gateway, perform the procedure described in Allow HTML Access Through a Gateway.

You must perform this procedure for each Horizon 7 server that is behind the load balancer or load-balanced gateway.

Procedure

  1. Create or edit the locked.properties file in the SSL gateway configuration folder on the Connection Server or security server host.
    For example: install_directory\VMware\VMware View\Server\sslgateway\conf\locked.properties
  2. Add the balancedHost property and set it to the address of the load balancer.
    For example, if users type https://view.example.com in a browser to reach any of the load-balanced Horizon 7 servers, add balancedHost=view.example.com to the locked.properties file.
  3. Save the locked.properties file.
  4. Restart the Connection Server service or security server service to make your changes take effect.