To support Windows Media Multimedia Redirection (MMR), your Horizon 7 deployment must meet certain software and hardware requirements. Windows Media MMR is provided in Horizon 6.0.2 and later releases.

Remote desktop
  • This feature is supported on virtual machine desktops that are deployed on single-user virtual machines and on published desktops on RDS hosts.

    View Agent 6.1.1 or later, or Horizon Agent 7.0 or later, is required to support this feature on published desktops.

    View Agent 6.0.2 or later, or Horizon Agent 7.0 or later, is required to support this feature on single-user machines.

  • Horizon 7 version 7.9 or later is required to support Microsoft Media Server (MMS) and Real Time Streaming Protocol (RTSP).
  • The following guest operating systems are supported:
    • 64-bit or 32-bit Windows 10. Windows Media Player is supported. The default player TV & Movies is not supported.
    • Windows Server 2016 is a Tech Preview feature. Windows Media Player is supported. The default player TV & Movies is not supported.
    • 64-bit or 32-bit Windows 7 SP1 Enterprise or Ultimate (single-user machine). Windows 7 Professional is not supported.
    • 64-bit or 32-bit Windows 8/8.1 Professional or Enterprise (single-user machine)
    • Windows Server 2008 R2 configured as an RDS host
    • Windows Server 2012 and 2012 R2 configured as an RDS host
  • 3D Rendering can be enabled or disabled on the desktop pool.
  • Users must play videos on Windows Media Player 12 or later or in Internet Explorer 8 or later.
Horizon Client software
Horizon Client 3.2 for Windows or a later release is required to support Windows Media MMR on single-user machines.
Horizon Client computer or client access device
The clients must run 64-bit or 32-bit Windows 7, Windows 8/8.1, or Windows 10 operating systems.
Supported media formats
Media formats that Windows Media Player supports, for example: M4V; MOV; MP4; WMP; MPEG-4 Part 2; WMV 7, 8, and 9; WMA; AVI; ACE; MP3; WAV.
Horizon 7 version 7.9 and later supports MMS and RTSP.
MP3 is not supported when using MMS and RTSP.
Note: DRM-protected content is not redirected through Windows Media MMR.
Horizon policies
In Horizon Administrator, set the Multimedia redirection (MMR) policy to Allow. The default value is Deny.
Back-end firewall
If your Horizon 7 deployment includes a back-end firewall between your DMZ-based security servers and your internal network, verify that the back-end firewall allows traffic to port 9427 on your desktops.