If vCenter Server is overloaded with requests, provisioning of a desktop pool can fail.

Problem

Provisioning of a desktop pool fails, and you see the following error message in the event database. 

Provisioning error occurred on Pool Desktop_ID because of a timeout while customizing

Cause

vCenter is overloaded with requests.

Solution

  • In View Administrator, reduce the maximum number of concurrent provisioning and power operations for vCenter Server.
  • Configure additional vCenter Server instances.
    For more information about configuring vCenter Server, see the Horizon 7 Installation document.