Virtual Machines Are Stuck in the Customizing State

After being cloned, virtual machines are stuck in the Customizing state.

Problem

Virtual machines are stuck in the Customizing state.

Cause

The most likely cause of this problem is that there is not enough disk space to start the virtual machine. A virtual machine must start before customization can take place.

Solution

• Delete the virtual machine to recover from a stuck customization.
• If the disk is full, free up space on the disk or migrate the datastore to a larger disk.