On rare occasions, during provisioning, an instant clone gets into an error state and you cannot delete the desktop pool from Horizon Administrator.

Problem

To delete the pool, Horizon 7 sends requests to vCenter Server to power off the clones. However, the requests fail for clones that are orphaned. The result is that Horizon 7 cannot delete the pool.

Solution

  1. From vCenter Server, unregister the orphaned clones.
  2. From Horizon Administrator, delete the clones.