The administrator, delegated administrator, and end-user personas describe the various roles and privileges available to individuals and groups when you implement vRealize Orchestrator Plug-in for Horizon. Organizations can further divide these primary roles into geographic and functional areas as necessary.


This persona encompasses the typical administrator role. Responsibilities include the installation, configuration, and assignment of other personas to roles and privileges. This role is responsible for the various products, configuration, and SSO (single sign-on) implementation. The administrator decides which users can access the various workflows and whether to expose each workflow through vSphere Web Client or through vRealize Automation. When deciding, the administrator considers which mechanisms offer the greatest organizational efficiency.

Delegated Administrator

The administrator delegates the role and responsibilities of the delegated administrator (DA) . For example, the delegated administrator can perform certain actions on certain desktop or application pools, but not on others. Delegated administrators cannot change the scope for which they have been granted responsibility. The functions granted to the delegated administrator can span a wide spectrum, from provisioning multiple virtual machine desktops to simple tasks, such as resetting desktops. Delegated administrators can act on behalf of multiple users. This power is a key to enabling administrative efficiency.

End User

End users always act on their own behalf. End-user tasks are focused on a narrow set of resources, such as individual desktops or applications. Self-service workflows allow the automation of repetitive tasks and empowerment of end users.