For published desktops and applications, and for virtual desktops that are deployed on single-user virtual machines that run Windows Server, scanner redirection requires that you install the Desktop Experience feature on the RDS hosts and the single-user virtual machines.
- Log in as an administrator.
- Start Server Manager.
- Click Features.
- Click Add Features.
- On the Select Features page, select the Desktop Experience checkbox.
- Review the information about other features that are required by the Desktop Experience feature, and click Add Required Features.
- Follow the prompts and finish the installation.