You can use View Administrator to edit external URLs for View Connection Server instances and security servers.

About this task

By default, a View Connection Server or security server host can be contacted only by tunnel clients that reside within the same network. Tunnel clients that run outside of your network must use a client-resolvable URL to connect to a View Connection Server or security server host.

When users connect to remote desktops with the PCoIP display protocol, Horizon Client can make a further connection to the PCoIP Secure Gateway on the View Connection Server or security server host. To use the PCoIP Secure Gateway, a client system must have access to an IP address that allows the client to reach the View Connection Server or security server host. You specify this IP address in the PCoIP external URL.

A third URL allows users to make secure connections through the Blast Secure Gateway.

The secure tunnel external URL, PCoIP external URL, and Blast external URL must be the addresses that client systems use to reach this host.

Note:

You cannot edit the external URLs for a security server that has not been upgraded to View Connection Server 4.5 or later.

Procedure

  1. In View Administrator, select View Configuration > Servers.

    Option

    Action

    View Connection Server instance

    Select the View Connection Server instance on the Connection Servers tab and click Edit.

    Security server

    Select the security server on the Security Servers tab and click Edit.

  2. Type the secure tunnel external URL in the External URL text box.

    The URL must contain the protocol, client-resolvable host name and port number.

    For example: https://view.example.com:443

    Note:

    You can use the IP address if you have to access a View Connection Server instance or security server when the host name is not resolvable. However, the host that you contact will not match the SSL certificate that is configured for the View Connection Server instance or security server, resulting in blocked access or access with reduced security.

  3. Type the PCoIP Secure Gateway external URL in the PCoIP External URL text box.

    Specify the PCoIP external URL as an IP address with the port number 4172. Do not include a protocol name.

    For example: 10.20.30.40:4172

    The URL must contain the IP address and port number that a client system can use to reach this security server or View Connection Server instance.

  4. Type the Blast Secure Gateway external URL in the Blast External URL text box.

    The URL must contain the HTTPS protocol, client-resolvable host name, and port number.

    For example: https://myserver.example.com:8443

    By default, the URL includes the FQDN of the secure tunnel external URL and the default port number, 8443. The URL must contain the FQDN and port number that a client system can use to reach this host.

  5. Verify that all addresses in this dialog allow client systems to reach this host.
  6. Click OK to save your changes.

Results

The external URLs are updated immediately. You do not need to restart the View Connection Server service or the security server service for the changes to take effect.