The operation of View Connection Server instances and security servers depends on several services that run on the system. You might sometimes find it necessary to stop and start these services manually when troubleshooting problems with the operation of View.

Before you begin

Familiarize yourself with the services that run on View Connection Server hosts and security servers as described in Services on a View Connection Server Host and Services on a Security Server.

About this task

When you stop View services, end users cannot connect to their remote desktops and applications. You should perform such an action at a time that is already scheduled for system maintenance, or warn end users that their desktops and applications will be unavailable temporarily.

Note:

Stop only the VMware Horizon View Connection Server service on a View Connection Server host, or the VMware Horizon View Security Server service on a security server. Do not stop any other component services.

Procedure

  1. Start the Windows Services tool by entering services.msc at the command prompt.
  2. Select the VMware Horizon View Connection Server service on a View Connection Server host, or the VMware Horizon View Security Server service on a security server, and click Stop, Restart, or Start as appropriate.
  3. Verify that the status of the listed service changes as expected.