To support scanner redirection, your Horizon 7 deployment must meet certain software and hardware requirements.

Horizon 7 remote desktop or application

This feature is supported on RDS desktops, RDS applications, and VDI desktops that are deployed on single-user virtual machines.

You must install View Agent 6.0.2 or later, and select the Scanner Redirection setup option, on the parent or template virtual machines or RDS hosts.

On Windows Desktop and Windows Server guest operating systems, the Horizon Agent Scanner Redirection setup option is deselected by default.

The following guest operating systems are supported on single-user virtual machines and, where noted, on RDS hosts:

  • 32-bit or 64-bit Windows 7

  • 32-bit or 64-bit Windows 8.x

  • 32-bit or 64-bit Windows 10

  • Windows Server 2008 R2 configured as a desktop or RDS host

  • Windows Server 2012 R2 configured as a desktop or RDS host

    Important:

    The Desktop Experience feature must be installed on Windows Server guest operating systems, whether they are configured as desktops or as RDS hosts.

The scanner device drivers do not have to be installed on the desktop operating system where Horizon Agent is installed.

Horizon Client software

Horizon Client 3.2 for Windows or a later release

Horizon Client computer or client access device

Supported operating systems:

  • 32-bit or 64-bit Windows 7

  • 32-bit or 64-bit Windows 8.x

  • 32-bit or 64-bit Windows 10

The scanner device drivers must be installed, and the scanner must be operable, on the client computer.

Scanning device standard

TWAIN or WIA

Display protocol for Horizon 7

PCoIP

Scanner redirection is not supported in RDP desktop sessions.