Connection broker events report View Connection Server-related information, such as desktop and application sessions, user authentication failures, and provisioning errors.

The BROKER_DAILY_MAX_DESKTOP_SESSIONS event reports the maximum number of concurrent desktop sessions over a 24-hour period. If a user runs multiple desktop sessions concurrently, each desktop session is counted separately.

The BROKER_DAILY_MAX_APP_USERS event reports the maximum number of concurrent application users over a 24-hour period. If a user runs multiple applications concurrently, the user is counted only once. Short-lived sessions might not be included in the count because the sampling is performed every five minutes.

The BROKER_VC_DISABLED and BROKER_VC_ENABLED events report the state of the vCenter driver that View uses to track a vCenter Server instance.

The BROKER_VC_STATUS_* events report the state of a vCenter Server instance.

The following table lists all the event types for View Connection Server.

Table 1. Connection Broker Events

Event Type

Severity

ModuleAndEventText

BROKER_AGENT_OFFLINE

BROKER_AGENT_OFFLINE WARNING

The agent running on machine ${MachineName} has not responded to queries, marking it as offline

BROKER_AGENT_ONLINE

WARNING

The agent running on machine ${MachineName} is responding again, but did not send a startup message

BROKER_APPLICATION_LAUNCH_FAILURE

ERROR

Unable to launch from Pool ${PoolId} for user ${UserDisplayName}: The broker encountered an error while processing the request, please contact support for assistance

BROKER_APPLICATION_MISSING

WARNING

At least ${ApplicationMissingCount} applications, including ${ApplicationExecutable}, are not installed on ${MachineName} in Pool ${PoolId}

BROKER_APPLICATION_NOT_ENTITLED

AUDIT_FAIL

Unable to launch from Pool ${PoolId} for user ${UserDisplayName}: User is not entitled to this Pool

BROKER_APPLICATION_PROTOCOL_NOT_SUPPORTED

AUDIT_FAIL

Unable to launch from Pool ${PoolId} for user ${UserDisplayName}: Requested protocol ${ProtocolId} is not supported

BROKER_APPLICATION_REQUEST

INFO

User ${UserDisplayName} requested Application ${ApplicationId}

BROKER_APPLICATION_SESSION_REQUEST

INFO

User ${UserDisplayName} requested an application session from Pool ${PoolId}

BROKER_DAILY_MAX_DESKTOP_SESSIONS

INFO

${Time}: Over the past 24 hours, the maximum number of concurrent desktop sessions was ${UserCount}

BROKER_DAILY_MAX_APP_USERS

INFO

${Time}: Over the past 24 hours, the maximum number of users with concurrent application sessions was ${UserCount}

BROKER_DESKTOP_LAUNCH_FAILURE

ERROR

Unable to launch from Pool ${DesktopId} for user ${UserDisplayName}: The broker encountered an error while processing the request, please contact support for assistance

BROKER_DESKTOP_NOT_ENTITLED

AUDIT_FAIL

Unable to launch from Pool ${DesktopId} for user ${UserDisplayName}: User is not entitled to this Pool

BROKER_DESKTOP_PROTOCOL_NOT_SUPPORTED

AUDIT_FAIL

Unable to launch from Pool ${DesktopId} for user ${UserDisplayName}: Requested protocol ${ProtocolId} is not supported

BROKER_DESKTOP_REQUEST

INFO

User ${UserDisplayName} requested Pool ${DesktopId}

BROKER_EVENT_HANDLING_STARTED

INFO

Broker ${BrokerName} has started handling events

BROKER_EVENT_HANDLING_STOPPED

INFO

${BrokerName} has stopped handling events

BROKER_MACHINE_ALLOCATED

INFO

User ${UserDisplayName} requested Pool ${DesktopId}, allocated machine ${MachineName}

BROKER_MACHINE_ASSIGNED_UNAVAILABLE

AUDIT_FAIL

Unable to launch from Pool ${DesktopId} for user ${UserDisplayName}: Assigned machine ${MachineName} is unavailable

BROKER_MACHINE_CANNOT_CONNECT

AUDIT_FAIL

Unable to launch from Pool ${DesktopId} for user ${UserDisplayName}: Failed to connect to Machine ${MachineName} using ${ProtocolId}

BROKER_MACHINE_CONFIGURED_VIDEO_SETTINGS

INFO

Successfully configured video settings for Machine VM ${MachineName} in Pool ${DesktopId}

BROKER_MACHINE_NOT_READY

WARNING

Unable to launch from Pool ${DesktopId} for user ${UserDisplayName}: Machine ${MachineName} is not ready to accept connections

BROKER_MACHINE_OPERATION_DELETED

INFO

machine ${MachineName} has been deleted

BROKER_MACHINE_PROTOCOL_NOT_SUPPORTED

AUDIT_FAIL

Unable to launch from Pool ${DesktopId} for user ${UserDisplayName}: Machine ${MachineName} does not support protocol ${ProtocolId}

BROKER_MACHINE_PROTOCOL_UNAVAILABLE

AUDIT_FAIL

Unable to launch from Pool ${DesktopId} for user ${UserDisplayName}: Machine ${MachineName} did not report protocol ${ProtocolId} as ready

BROKER_MACHINE_REJECTED_SESSION

WARNING

Unable to launch from Pool ${DesktopId} for user ${UserDisplayName}: Machine ${MachineName} rejected the start session request

BROKER_MACHINE_SESSION_TIMEDOUT

WARNING

Session for user ${UserDisplayName} timed out

BROKER_MULTIPLE_DESKTOPS_FOR_KIOSK_USER

WARNING

User ${UserDisplayName} is entitled to multiple desktop pools

BROKER_POOL_CANNOT_ASSIGN

AUDIT_FAIL

Unable to launch from Pool ${DesktopId} for user ${UserDisplayName}: There are no machines available to assign the user to

BROKER_POOL_COMANAGER_REQUIRED

AUDIT_FAIL

Unable to launch from Pool ${DesktopId} for user ${UserDisplayName}: No co-management availability for protocol ${ProtocolId}

BROKER_POOL_EMPTY

AUDIT_FAIL

Unable to launch from Pool ${DesktopId} for user ${UserDisplayName}: The Desktop Pool is empty

BROKER_POOL_NO_MACHINE_ASSIGNED

AUDIT_FAIL

Unable to launch from Pool ${DesktopId} for user ${UserDisplayName}: No machine assigned to this user

BROKER_POOL_NO_RESPONSES

AUDIT_FAIL

Unable to launch from Pool ${DesktopId} for user ${UserDisplayName}: No machines in the Desktop Pool are responsive

BROKER_POOL_OVERLOADED

AUDIT_FAIL

Unable to launch from Pool ${DesktopId} for user ${UserDisplayName}: All responding machines are currently in use

BROKER_POOL_POLICY_VIOLATION

AUDIT_FAIL

Unable to launch from Pool ${DesktopId} for user ${UserDisplayName}: This Desktop Pool does not allow online sessions

BROKER_POOL_PROTOCOL_NOT_SUPPORTED

AUDIT_FAIL

Unable to launch from Pool ${DesktopId} for user ${UserDisplayName}: There were no machines available that support protocol ${ProtocolId}

BROKER_POOL_PROTOCOL_UNAVAILABLE

AUDIT_FAIL

Unable to launch from Pool ${DesktopId} for user ${UserDisplayName}: There were no machines available that reported protocol ${ProtocolId} as ready

BROKER_POOL_TUNNEL_NOT_SUPPORTED

AUDIT_FAIL

Unable to launch from Pool ${DesktopId} for user ${UserDisplayName}: Tunnelling is not supported for protocol ${ProtocolId}

BROKER_PROVISIONING_ERROR_CONFIG_CLEARED

INFO

The previously reported configuration problem is no longer present on Pool ${DesktopId}

BROKER_PROVISIONING_ERROR_CONFIG_SET

ERROR

Provisioning error occurred on Pool ${DesktopId} because of a configuration problem

BROKER_PROVISIONING_ERROR_DISK_CLEARED

INFO

The previously reported disk problem is no longer present on Pool ${DesktopId}

BROKER_PROVISIONING_ERROR_DISK_LC_RESERVATION_CLEARED

INFO

The previously reported error due to available free disk space reserved for linked clones is no longer present on Pool ${DesktopId}

BROKER_PROVISIONING_ERROR_DISK_LC_RESERVATION_SET

ERROR

Provisioning error occurred on Pool ${DesktopId} because available free disk space is reserved for linked clones

BROKER_PROVISIONING_ERROR_DISK_SET

WARNING

Provisioning error occurred on Pool ${DesktopId} because of a disk problem

BROKER_PROVISIONING_ERROR_LICENCE_CLEARED

INFO

The previously reported licensing problem is no longer present on Pool ${DesktopId}

BROKER_PROVISIONING_ERROR_LICENCE_SET

ERROR

Provisioning error occurred on Pool ${DesktopId} because of a licensing problem

BROKER_PROVISIONING_ERROR_NETWORKING_CLEARED

INFO

The previously reported networking problems with Horizon Agent are no longer present on Pool ${DesktopId}

BROKER_PROVISIONING_ERROR_NETWORKING_SET

ERROR

Provisioning error occurred on Pool ${DesktopId} because of a networking problem with Horizon Agent

BROKER_PROVISIONING_ERROR_RESOURCE_CLEARED

INFO

The previously reported resource problem is no longer present on Pool ${DesktopId}

BROKER_PROVISIONING_ERROR_RESOURCE_SET

ERROR

Provisioning error occurred on Pool ${DesktopId} because of a resource problem

BROKER_PROVISIONING_ERROR_TIMEOUT_CUSTOMIZATION_CLEARED

INFO

The previously reported timeout while customizing is no longer present on Pool ${DesktopId}

BROKER_PROVISIONING_ERROR_TIMEOUT_CUSTOMIZATION_SET

ERROR

Provisioning error occurred on Pool ${DesktopId} because of a timeout while customizing

BROKER_PROVISIONING_ERROR_VM_CLONING

ERROR

Provisioning error occurred for Machine ${MachineName}: Cloning failed for Machine

BROKER_PROVISIONING_ERROR_VM_CUSTOMIZATION_ERROR

ERROR

Provisioning error occurred for Machine ${MachineName}: Customization failed for Machine

BROKER_PROVISIONING_ERROR_VM_CUSTOMIZATION_NETWORKING

ERROR

Provisioning error occurred for Machine ${MachineName}: Customization error due to no network communication between Horizon Agent and Connection Server

BROKER_PROVISIONING_ERROR_VM_CUSTOMIZATION_TIMEOUT

ERROR

Provisioning error occurred for Machine ${MachineName}: Customization operation timed out

BROKER_PROVISIONING_SVI_ERROR_COMPOSER_AGENT_INIT_FAILED

ERROR

Provisioning error occurred for Machine ${MachineName}: View Composer agent initialization failed

BROKER_PROVISIONING_SVI_ERROR_RECONFIG_FAILED

ERROR

Provisioning error occurred for Machine ${MachineName}: Reconfigure operation failed

BROKER_PROVISIONING_SVI_ERROR_REFIT_ FAILED

ERROR

Provisioning error occurred for Machine ${MachineName}: Refit operation ${SVIOperation} failed

BROKER_PROVISIONING_SVI_ERROR_ REMOVING_VM

ERROR

Provisioning error occurred for Machine ${MachineName}: Unable to remove Machine from inventory

BROKER_PROVISIONING_VERIFICATION_ FAILED_USER_ASSIGNED

WARNING

Provisioning verification failed for Machine ${MachineName}: User is already assigned to a machine in Pool ${DesktopId}

BROKER_PROVISIONING_VERIFICATION_ FAILED_USER_CANNOT_BE_ASSIGNED

WARNING

Provisioning verification failed for Machine ${MachineName}: A user cannot be assigned because Pool ${DesktopId} is not persistent

BROKER_PROVISIONING_VERIFICATION_ FAILED_VMNAME_IN_USE

WARNING

Provisioning verification failed for Machine ${MachineName}: A machine already exists in Pool ${DesktopId} with name ${MachineName}

BROKER_SECURITY_SERVER_ADD_FAILED

AUDIT_FAIL

Failed to add security server ${SecurityServerId}

BROKER_SECURITY_SERVER_ADD_FAILED_ PASSWORD_EXPIRED

AUDIT_FAIL

Failed to add security server ${SecurityServerId}, pairing password expired

BROKER_SECURITY_SERVER_ADD_FAILED_ PASSWORD_INCORRECT

AUDIT_FAIL

Failed to add security server ${SecurityServerId}, pairing password incorrect

BROKER_SECURITY_SERVER_ADD_FAILED_ PASSWORD_NOT_SET

AUDIT_FAIL

Failed to add security server ${SecurityServerId}, pairing password not set

BROKER_SECURITY_SERVER_ADDED

AUDIT_SUCCESS

Security server ${SecurityServerId} added

BROKER_SVI_ARCHIVE_UDD_FAILED

AUDIT_FAIL

Failed to archive user data disk ${UserDiskName} to location ${SVIPath}

BROKER_SVI_ARCHIVE_UDD_SUCCEEDED

AUDIT_SUCCESS

Archived user data disk ${UserDiskName} to location ${SVIPath}

BROKER_SVI_ATTACH_UDD_FAILED

AUDIT_FAIL

Failed to attach user data disk ${UserDiskName} to VM ${SVIVMID}

BROKER_SVI_ATTACH_UDD_SUCCEEDED

AUDIT_SUCCESS

Attached user data disk ${UserDiskName} to VM ${SVIVMID}

BROKER_SVI_DETACH_UDD_FAILED

AUDIT_FAIL

Failed to detach user data disk ${UserDiskName} from VM ${SVIVMID}

BROKER_SVI_DETACH_UDD_SUCCEEDED

AUDIT_SUCCESS

Detached user data disk ${UserDiskName} from VM ${SVIVMID}

BROKER_USER_AUTHFAILED_ACCOUNT_ DISABLED

AUDIT_FAIL

User ${UserDisplayName} failed to authenticate because the account is disabled

BROKER_USER_AUTHFAILED_ACCOUNT_ EXPIRED

AUDIT_FAIL

User ${UserDisplayName} failed to authenticate because the account has expired

BROKER_USER_AUTHFAILED_ACCOUNT_ LOCKED_OUT

AUDIT_FAIL

User ${UserDisplayName} failed to authenticate because the account is locked out

BROKER_USER_AUTHFAILED_ACCOUNT_ RESTRICTION

AUDIT_FAIL

User ${UserDisplayName} failed to authenticate because of an account restriction

BROKER_USER_AUTHFAILED_BAD_USER_ PASSWORD

AUDIT_FAIL

User ${UserDisplayName} failed to authenticate because of a bad username or password

BROKER_USER_AUTHFAILED_GENERAL

AUDIT_FAIL

User ${UserDisplayName} failed to authenticate

BROKER_USER_AUTHFAILED_NO_LOGON_ SERVERS

AUDIT_FAIL

User ${UserDisplayName} failed to authenticate because there are no logon servers

BROKER_USER_AUTHFAILED_PASSWORD_ EXPIRED

AUDIT_FAIL

User ${UserDisplayName} failed to authenticate because the password has expired

BROKER_USER_AUTHFAILED_PASSWORD_ MUST_CHANGE

AUDIT_FAIL

User ${UserDisplayName} failed to authenticate because the password must change

BROKER_USER_AUTHFAILED_SECUREID_ ACCESS_DENIED

AUDIT_FAIL

SecurID access denied for user ${UserDisplayName}

BROKER_USER_AUTHFAILED_SECUREID_ NEWPIN_REJECTED

AUDIT_FAIL

SecurID access denied for user ${UserDisplayName} because new pin was rejected

BROKER_USER_AUTHFAILED_SECUREID_ WRONG_NEXTTOKEN

AUDIT_FAIL

SecurID access denied for user ${UserDisplayName} because wrong next token entered

BROKER_USER_AUTHFAILED_SECUREID_ WRONG_STATE

AUDIT_FAIL

SecurID access denied for user ${UserDisplayName} because of incorrect state

BROKER_USER_AUTHFAILED_TIME_ RESTRICTION

AUDIT_FAIL

User ${UserDisplayName} failed to authenticate because of a time restriction

BROKER_USER_NOT_AUTHORIZED

AUDIT_FAIL

User ${UserDisplayName} has authenticated, but is not authorized to perform the operation

BROKER_USER_NOT_ENTITLED

AUDIT_FAIL

User ${UserDisplayName} has authenticated, but is not entitled to any Pools

BROKER_USERCHANGEDPASSWORD

AUDIT_SUCCESS

Password for ${UserDisplayName} has been changed by the user

BROKER_USERLOGGEDIN

AUDIT_SUCCESS

User ${UserDisplayName} has logged in

BROKER_USERLOGGEDOUT

AUDIT_SUCCESS

User ${UserDisplayName} has logged out

BROKER_VC_DISABLED

INFO

vCenter at address ${VCAddress} has been temporarily disabled

BROKER_VC_ENABLED

INFO

vCenter at address ${VCAddress} has been enabled

BROKER_VC_STATUS_CHANGED_CANNOT_ LOGIN

WARNING

Cannot log in to vCenter at address ${VCAddress}

BROKER_VC_STATUS_CHANGED_DOWN

INFO

vCenter at address ${VCAddress} is down

BROKER_VC_STATUS_CHANGED_INVALID_ CREDENTIALS

WARNING

vCenter at address ${VCAddress} has invalid credentials

BROKER_VC_STATUS_CHANGED_NOT_YET_ CONNECTED

INFO

Not yet connected to vCenter at address ${VCAddress}

BROKER_VC_STATUS_CHANGED_ RECONNECTING

INFO

Reconnecting to vCenter at address ${VCAddress}

BROKER_VC_STATUS_CHANGED_UNKNOWN

WARNING

The status of vCenter at address ${VCAddress} is unknown

BROKER_VC_STATUS_CHANGED_UP

INFO

vCenter at address ${VCAddress} is up