Horizon Agent and Horizon Client, and the remote desktops and client systems on which you install the agent and client software, must meet certain requirements to support the HTML5 Multimedia Redirection feature.

Remote desktop

  • Virtual desktops must have Horizon Agent 7.3 or later installed with the HTML5 Multimedia Redirection custom setup option selected. This option is not selected by default. See the topics about installing Horizon Agent in the Setting Up Virtual Desktops in Horizon 7 document.

  • RDS hosts for published desktops must have Horizon Agent 7.3 or later installed with the HTML5 Multimedia Redirection custom setup option selected. This option is not selected by default. See the topics about installing Horizon Agent in the Setting Up Published Desktops and Applications in Horizon 7 document.

  • The HTML5 Multimedia Redirection group policy settings must be configured on the Active Directory server. See Install and Configure HTML5 Multimedia Redirection.

  • The Chrome browser must be installed.

  • The VMware Horizon HTML5 Multimedia Redirection extension must be installed in the Chrome browser. See Force Install the VMware Horizon HTML5 Redirection Extension.

Client system

  • Horizon Client 4.6 or later must be installed with the HTML5 Multimedia Redirection Support custom setup option selected. This option is selected by default. See the topics about installing Horizon Client in the VMware Horizon Client for Windows Installation and Setup Guide document. Non-Windows client systems are not supported.

Display protocol for the remote session

  • PCoIP

  • VMware Blast