The pending image of an instant-clone desktop pool is in a failed state.

Problem

During pool creation or a push image operation, the error message Fault type is SERVER_FAULT_FATAL - Runtime error: Method called after shutdown was initiated is displayed.

Cause

This can happen occasionally when a replica Connection Server is started while another Connection Server is doing image operations.

Procedure

  • If the error occurs during pool creation, enable provisioning if it is disabled. If it is enabled, disable and then enable it.
  • If the error occurs during a push image operation, initiate another push image operation with the same image.