You might need to uninstall and reinstall JMP Server to resolve a problem.

This procedure describes how to uninstall JMP Server if you encounter problems that cannot be resolved with other methods.


  • Verify that you have the correct administrative privileges to uninstall JMP Server.

  • Before uninstalling a JMP Server, delete all User Environment Manager configuration shares that are associated with that JMP Server. See "Delete User Environment Manager Configuration Share Information" in VMware Horizon Console Administration.


  1. Open the Microsoft Windows Program and Features console.

    For example, click Start > Settings > System > Apps and Features.

  2. Select VMware JMP from the list of installed applications.
  3. To finish the uninstallation steps, click Uninstall and follow the wizard.

What to do next

Reinstall JMP Server. See the Install JMP Server document for details.