You can sometimes resolve problems with Horizon Client by uninstalling and reinstalling Horizon Client app. You uninstall Horizon Client just as you would any Android app.

Procedure

  1. On the client device, go to the Horizon app.
  2. Touch and hold the app icon until the Uninstall (trash can) icon appears on the client device.
  3. Drag the app to the Uninstall (trash can) icon.
    Alternatively, you can go to Apps > Settings and select Applications > Manage Applications to uninstall Horizon Client.

What to do next

Reinstall Horizon Client.

See Install or Upgrade Horizon Client.