Before you can log in and connect to a remote desktop or application, a system administrator at your company must set up your user account. If your system administrator has not set up your user account, you cannot use Horizon Client or HTML Access.
If Horizon Client prompts you for a server name and domain name, your system administrator must tell you the server name to type and domain to select. At some companies, Horizon Client automatically connects to the correct server and selects the correct domain for you.
If you do not know your user name or password or how to reset your password, contact the system administrator at your company. Do not click firstname.lastname@example.org.
When you are ready to log in and get started, see Connect to a Remote Desktop or Application.