When you enable log collection, Horizon Client creates log files that contain information that can help VMware troubleshoot problems with Horizon Client.

Because log collection affects the performance of Horizon Client, enable log collection only if you are experiencing a problem.


Verify that an email client is available on your device. Horizon Client requires an email client to send log files.


  1. Tap the Settings (gear) icon in the upper-right corner of the Horizon Client screen and tap General settings.
  2. Tap Enable log to select the check box and tap OK to confirm your choice.


After log collection is enabled, Horizon Client generates a log file it quits unexpectedly or when it is exited and relaunched.