When you enable log collection, Horizon Client creates log files that contain information that can help VMware troubleshoot problems with Horizon Client.
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Because log collection affects the performance of Horizon Client, enable log collection only if you are experiencing a problem.
Verify that an email client is available on your device. Horizon Client requires an email client to send log files.
- Open Settings and tap Log collection.
If you are connected to a remote desktop or application in full-screen mode, tap the Horizon Client Tools radial menu icon and tap the gear icon. If you are not using full-screen mode, Settings is in the menu in the upper right corner of the Horizon Client toolbar. If you are not connected to a remote desktop or application, tap the gear icon in the upper right corner of the Horizon Client window.
- Tap Enable log to select the check box and tap OK to confirm your choice.
After log collection is enabled, Horizon Client generates a log file it quits unexpectedly or when it is exited and relaunched.